Jessie attended Business School majoring in Economics. However, her fascination forunder standing human behaviour and psychology coupled with her tenacity to make things accessible and practical has led her to co-design flagship programmes. She has worked with partners such as Guy’s and St Thomas’ Charity, the Local Government Association and The Health Foundation to build their design skills and capability to deliver better outcomes for patients, residents and communities. Jessie is a certified Agile programme manager, experienced facilitator, and a human-centred design practitioner (LUMA Institute). In addition, she formed part of a small team who developed Design Council’s Framework for Innovation and has applied this frame work with partners across the private, public and third sectors.